General FAQ

Quest Reality Games offers 4 premium indoor escape games in which players are challenged to solve a series of puzzles, riddles, and other problems in order to complete their quest! Whether your ultimate objective is to defy a powerful Sorcerer or to survive a Zombie plague, your team will need to work together and use all of your mental faculties to escape!

Quest Reality Games also offers CLUETIVITY™, the ultimate GPS game for leisure, tourism and events! CLUETIVITY™ is Victoria’s first and only augmented reality adventure. It combines the best elements of classical treasure hunts, GPS-geocaching, and live-escape-games with Augmented Reality Technology, into a new outdoor team escape game.

We are open Monday to Thursday 3:00pm – 11pm, Friday 3:00pm – 12am, Saturday 12pm-12am and Sunday 12pm – 11pm. We are open most statutory holidays, follow us on Facebook for details.

All of our games are designed with all ages in mind, so children of all ages are welcome.

We require an adult player to supervise any children under the age of 14.

How successful any players are is dependent upon their individual experience and development, and the composition of the players in the group.

Players must arrive at least 15 minutes prior to the start of their game time in order for our Game Masters to process payment, waivers, and prepare players for their game play.

Escape Rooms: Rosewood Manor 2-6 players, Secrets of the Great Pyramid 2-8 players, Sorcerer’s Lair 4-10 players and Zombie Apocalypse 4-8 players.

Cluetivity’s Magic Portal 2-6 players per iPad is recommended. 

No!  Escape games are designed to test all your mental faculties, and are intended to be played sober. We do not allow intoxicated players in any of our themes.

Your booking for any of our games is private—unless, of course, you’d like to invite some new friends to play with you!

Yes, your booking confirmation will have a link to the online waiver, or you can find it here.

You can book online, by calling us at 250-800-1008, or in person at our location at 1211 Wharf Street.

Yes! Walk-ins are welcome at any time during our hours of operation. However, we encourage players to book in advance in order to avoid disappointment if all of our themes are booked.

Yes. For more information about these bookings, please contact info@questrealitygames.com. All bookings made outside of our regular hours must be arranged at least 3 weeks prior to booking.

Birthday party packages are only available for those 14 and under. If you wish to host a birthday party at Quest and not purchase our party package regular admission pricing applies. If the birthday guest has their birthday 3 days from the time they come to play, they may play for free! (Valid ID must be shown before payment, no refunds provided.)

Interested in the event room? Please contact us to reserve it at no additional cost. The event room is a great space to cater in a meal, have cake and/or open presents.

Yes, we sell gift vouchers on-line and on location at Quest Reality Games. Gift vouchers are good towards one player for any of our indoor escape rooms or our outdoor Cluetivity games.

Gift vouchers are non-refundable. For on-line gift voucher payments we accept VISA and MasterCard.

Escape Game FAQ

No.  While some themes may have a bit of a spooky atmosphere, there are no jump scares. Our rooms are designed to be immersive and challenging, but our intention is never to scare you.

All of our themes are designed to have the same level of difficulty, and are meant to be extremely challenging. Each theme consists of different styles of puzzles, in order to challenge all of your mental faculties.  Of course, the puzzles among our various themes are all different, and whether players find some puzzles easier or more challenging to solve is unique to each individual.  Escape rooms are a learned skill, so the more familiar you are with them, the more likely you are to be successful in escaping.

Whether you’re new to escape rooms, or have done many before there is something in all of our themes for everyone!

No!  Smart phones and all recording devices are not permitted in any of our escape rooms.

Cluetivity FAQ

Your game play includes an iPad for the group. 

Magic Portal and Operation Mindfall is set to be played for 1.5 hours in order to save the world! If you do not succeed within the game time, you will have the option of playing until you complete the game which is typically 1-2 hours long.

Yes.  Up to 3 groups can play head-to-head and challenge each other for the fastest time and highest score. To have more than 3 groups challenge each other please contact us for special arrangements.

Rain capes and an umbrella are provided.

If the help of  the Goblin is not enough, our Game Masters are available for help at 250-800-1008.